News, TSAPI

AvayaMonitor 1.3.3 Released

Release 1.3.3 just released, it triggers the login or logout ACD for provided extension when the monitoring object failed or resumed. Administrator can use this condition to route call traffic to another path or another group of agents. For details, please reference the AvayaMonitor web page.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s